How to fix Apple TV problems by performing a restore in iTunes

How to fix Apple TV problems by performing a restore in iTunes

While the Apple TV isn’t typically prone to a ton of problems, it certainly isn’t error proof. Whether you’re having issues streaming or it just won’t boot up or accept input from the remote, a complete restore in iTunes can do it a world of good. If you aren’t sure where to start, follow along and we’ll walk you through.

How to restore an Apple TV in iTunes

In order to restore your Apple TV in iTunes you’ll need to pick up a micro-USB cable which is sold separately. Once you have that, we’re ready to restore.

  1. Disconnect all the cables from your Apple TV.
  2. Using a micro-USB cable, plug your Apple TV into your computer running iTunes.
  3. iTunes should automatically launch showing that your Apple TV is in Recovery Mode. Click on Restore Apple TV…
  4. Confirm you’d like to restore on the popup by clicking Restore and Update.
  5. Confirm the restore on the following popup by clicking Next.
  6. Now agree to the terms of service by clicking Agree.
  7. iTunes will take a minute to download the firmware file.
  8. Now just wait for your Apple TV to finish being restored. Do not unplug it until iTunes gives you the okay.

That’s all there is to it. You can now re-connect your Apple TV to your television and verify that it corrected the problem. If you’ve got a third generation Apple TV or higher, you can use the tap-to-setup Bluetooth LE option for even faster setup.

Still having issues?

If you’re still having problems with your Apple TV, our iMore Apple TV forums are a great place to start looking for answers. And as usual, if you have any Apple TV troubleshooting tips and tricks, be sure to leave those in the comments as well!

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